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How To Find Jobs

"Come Recommended" (Or How to Avoid Job Search Surprises)

Chocolates All too frequently, the job search process is like Forrest Gump's box of chocolates: You never know what you are going to get! Just as chocolate obscures the marashino cherries I try to avoid, you can land in a job that isn't a fit even if it seems perfect for you. Lurking under the smooth polish of the hiring manager's desk --hidden Internal politics, mis-aligned job functions, and unhappy previous employees.

I don't know about you, but I don't like surprises. And neither do employers. If you've ever worked in a job that's the wrong fit for you, you know how painful it can be. In order to avoid this, I advocate research: An look for clues on organizational dynamics throughout the application process--from talking to others who've worked there before, to asking questions about work environment and culture--and observing interactions between colleagues during interviews.

This week, I wanted to let you know about a new service designed to help job seekers and employers know "what they're getting into." Come Recommended features job opportunities for internships and entry-level positions that requires all participants--both employers and potential employees--to have three recommendations before you can join. I asked the Founder of Come Recommended, Heather Huhman to explain how the site works, and how to get great recommendations. Here is our Q & A:

1. Tell us about Come Recommended: Why is the site an efficient way to find your next opportunity?

Come Recommended is an exclusive online community connecting the best internship and entry-level job candidates with the best employers. Unlike other exclusive recruiting networks, Come Recommended requires both candidates and employers provide at least three recommendations before accessing the community and its features.

As someone who has been in nearly every employment-related situation possible, I founded the site--in part--as a result of my passion for helping students and recent college graduates pursue their dream careers. I wanted to create a community that made this possible in an easy and affordable way--particularly in this tough job market. Additionally, as an experienced hiring manager, I know the difficulties employers face when looking for that perfect candidate. A community like Come Recommended can help close this gap and make the hiring process easier for everyone.

The idea behind Come Recommended--creating an opportunity for highly recommended employers and candidates to meet and network in an online setting--just makes sense. Internship and entry-level job candidates and employers can “pre-screen” each other via comprehensive online profiles, real-time instant messaging, webcam interviews, and of course, detailed recommendations, all on the same Come Recommended platform.

2. How do you recommend users prepare to "get recommended"? Can you share best practices for job seekers to use in providing information to those who recommend them? (i.e. current copy of resume, example of what they've done in past positions, etc.)

I have two “golden rules” when it comes to references:

Rule #1: Ask your intended references if they would be willing to serve as your references.

Rule #2: Ask your intended references what they would say about you if called by a hiring manager. You don’t want any surprises!

Don’t think you have individuals in your life who could serve as job references? For internship and entry-level job candidates, references can include current or previous employers, industry professionals (who you know well and who know you well), professors/teachers and other non-family members who can speak about you either professionally or personally (i.e., your character).

No one fits the bill? Make it your number-one priority to develop references. Typically you are asked to provide three (at most, one personal reference). While you will likely update your reference list throughout your career as you meet and work with new people, your initial group will help you secure positions throughout and immediately after college. It is essential you make these connections.


3. What's the biggest mistake you've seen job seekers make in terms of "how to get recommended"?


Not following the two rules above, or faking references completely.

4. How does Come Recommended potentially change the hiring process from the employer's perspective? From the candidate's experience?

Instead of the reference check coming at the end of the hiring process, Come Recommended moves it right to the beginning. This is huge, particularly on the employer’s end. Knowing you haven’t wasted your time conducting several interviews with a candidate just to be disappointed during the reference check is game changing, in my opinion.

Of course, most recent graduates leave their first jobs out of college within two years, and the experience typically leaves a very bad taste in their mouths—possibly encouraging them to rethink their career paths altogether. So, if the candidate is more informed before even getting to the application process by reading a profile of the organization not found anywhere else, this situation can possibly be avoided. Again, game changing.

5. What inspired you to create Come Recommended, and how can individuals become part of the community?

Well, it all started when I set out to fill my very first job as a hiring manager—an entry-level position for a small public relations firm. We received nearly 100 applications after posting the position to both Craigslist and WashingtonPost.com. I scoured the stack looking for ways to “weed out” candidates and identify ones with potential.

Finally, I narrowed the list down to five and started making calls. My “phone screens” have always been fairly in-depth because of the position I held with this company. If I brought someone in, he or she would meet with the principal of the firm, and I certainly didn’t want to waste any of her valuable time. I vividly remember loving one candidate for this position in particular on paper and during the phone interview—at least until I asked if she had any questions. Her question? “So, what do you alls do over there?” No, that isn’t a typo.

I remember feeling so frustrated that I had just spent 45 minutes of time on this candidate—not to mention the time sifting through all the applications—that I could have been billing to clients. There had to be a better way.

I think I knew then I would found Come Recommended, although I didn’t have the name picked out or all the details firmly outlined. That moment came much later—after interviewing countless candidates and hundreds of young professionals and hiring managers in my role as the entry-level careers columnist for Examiner.com. Even though I recognize there will never be a “perfect” solution or a “one-stop shop” for candidates and employers, Come Recommended is certainly a step in the right direction.

Many experts now claim traditional online job boards are dead. They have become behemoths, bogged down by fake or misleading job ads and résumés of unqualified candidates. And although I encourage candidates not to leave combing the job boards out of their search plan, that action alone simply isn’t enough anymore.

The way hiring managers seek out and employ individuals is changing—rapidly. With the slumping economy, they are experiencing cuts in their staffs, resources and overall budgets. Now, networking, referrals and references reign supreme. And on the flip side, it is taking candidates longer and longer to find internships and entry-level jobs, again because of the economy. But, the problem is, even when the economy recovers—and it will, with time—the days of only posting your position on a traditional online job board or blasting out your résumé to potential employers is over. Both sides deserve more.

Registration on Come Recommended is straightforward and free. Simply visit www.comerecommended.com and click “Create Account.”

Thanks, Heather!

What To Do After Your Internship is Over (Keeping Up Momentum)

This is for those of you who've just completed an internship--or other gig you enjoyed. Find yourself wondering: "What's next?" or "What am I going to do next in a rotten job market?" Train

Take a deep breath: Here are five strategies to make your last experience work for you even if it's over. 

1. Be vocal about your interests for future additional work together--if it is a possibility. If a short term position was a worthwhile experience for you and you areinterested in working for the organization in a full-time capacity, let your supervisor know. Internships can be a major pipeline for full-time hires--even in a down market: in 2008, 36% of all employment offers reported to the National Association of Colleges and Employers were made by companies to former interns.

2. Ask for a written recommendation that you can keep--or better yet--store in a credentials file at your institution so that it can be sent out on your behalf in the future. (Remember that employee transition is relatively common: your supervisor may decide to move on from the company--and you don't want to lose a record of what you've done).

LinkedIn recommendations are also cool.
(If you had an exceptionally good experience, offer to be an "ambassador" for your organization on campus or in speaking with other students. This can keep you "top of mind" for the organization.)

3.  Update your resume and ask your supervisor to help you in describing what you've done. Your supervisor should be able to help you articulate the impact of the concrete tasks you've performed: What was the significance of your work on the organization as a whole?

During my college years, I experienced this first-hand after an internship at a Fortune 500 company that specialized in paper manufacturing. One of my major responsibilities was to edit the corporate phone book. This involved calling company employees all over the world (but mainly in the U.S.) to verify their phone numbers. It wasn't the most exciting project ever, but when it came time to write it up, my supervisor changed my resume description of "verified numbers for company phone book" to "One of two employees responsible for accuracy of information in corporate telecommunications directory for multi-national corporation." Which sounds more impressive to you?

4. Stay in touch. One great way to do this is to follow-up with your previous employer with periodic updates on what you are studying and your interests, as well as by providing information that is of interest to them. For example, if you find an article online or stumble across an item you feel would be of potential interest, forward the URL and let them know that you are thinking of them.

5. Even if the experience was a "dead-end" in terms of potential for future opportunity, reflect on what you've learned: how did the internship help you refine your career goals of what you do and do not want to do? (I once had an internship of one day--I volunteered for a handgun control organization and discovered my job was to read through magazines and maintain a database of gun types. I decided quickly--not for me!)

Follow these tips and you'll be on your way to helping your short-term opportunity "have legs" that will help you progress more rapidly as you start the next phase of your career.

To your success,

Chandlee

Are you LinkedIn? (And a Special Grad Guide)

The last time I checked, 50-somethings were the fastest growing demographic on Facebook. We all know which generation adopted Facebook first.Linkedin

Millennials love to poke fun at Baby Boomers for being late to the game. But the truth of the matter is that many college students and other "Gen Y'ers" have been late to dance on adapting LinkedIn. And in professional circles, LinkedIn is often considered to be the premier site for business networking, job leads, and information sharing. There are many good reasons for this: where else can you find a question & answer forum, a searchable database of companies and people, and identify your relationships within three degrees?

As of September 2008, the median LinkedIn user was 41 with an household income of $109K. Not bad.

Since that time, LinkedIn has grown exponentially--and they've also made a great strategic decision: they hired my friend Lindsey Pollak, author of College to Career, to partner with them in growing their presence on campus.

I sat in on a webinar Lindsey ran for Career Services professionals last week, and got the latest stats on LinkedIn: The site now has approximately 45 million members, and is adding another million users every two weeks or so. Each second, a new member joins LinkedIn.

Are you LinkedIn? If not, consider it. And if you're a recent graduate, take a look at LinkedIn's 2009 grad guide, and see their special "networking offer."

It's Hurricane Season: How to Prep Your Career

Biloxi_bridge

"Sun shines on Biloxi,
Air is filled with vapors from the sea
Boy will dig a pool beside the the ocean
He sees creatures from his dream underwater
And the sun will set from off towards New Orleans."

  - Jimmy Buffett, "Biloxi"
Lyrics by Jesse Winchester

I've always equated summer with fun at the beach: water sports, barbecues, body surfing and sand dollars. I still do, but after spending two weeks in Biloxi post Hurricane Katrina, I've also learned to keep a close eye on the weather channel... After witnessing what a storm can do first hand (see bridge after storm surge on right), I will never forget that hurricane season runs from June 1 to November 30.

Before I went to Biloxi, the idea of hurricane preparation generated a to-do list "as seen on tv":

  1. Buy plywood and board up windows.
  2. Stock up on clean water and flashlights.
  3. Have an emergency contact plan to meet your family.
  4. Evacuate.

My time in Biloxi taught me that this list was not enough. I went to the Gulf Coast two months post-Katrina, and I partnered with a group of students (at the time I worked at Dartmouth College), colleagues and other volunteers to create a temporary "job search" assistance center at a community relief facility. We advertised our programs on the radio, called over 200 people, and put up flyers everywhere--but we had very few takers.

We discovered that a majority of hurricane survivors had concerns that dwarfed their employment needs: housing, insurance claims, and a looming question of whether to rebuild or relocate. In a city where volunteers were putting up handmade street signs to "retag" neighborhoods two months after the storm, job recovery also took time.

Hundreds of homes and businesses were destroyed by the storm. I'll never forget seeing the wreckage of Biloxi's casinos in particular: Many of them were built on barges that traveled over the street lights of Highway 90 and deposited on the other side of the Gulf Coast highway. They weren't let down gently.

Many businesses closed for months, others have never reopened. Some reopened in different locations, but not all employees chose to relocate. Bottom line: A hurricane can wreak havoc on your work life, even if your housing remains stable and intact.

So with that in mind, here is my annual "how to prepare your career for a hurricane" post.

  • Maintain contact with others through an e-mail address/phone number that is portable. Store electronic lists of contacts in e-mail accounts that have regular back-up. (E-mail accounts from local internet providers may not be as accessible as those provided by Gmail, Hotmail, Yahoo!, etc.)
  • Store copies of your resume and other important documents electronically (Google Documents and Microsoft Office Live Workspace are two options), and
  • Ensure that you have enough identification to complete an I-9.
  • Evacuate with one clean set of "interview" clothes that fits you well, and will help you get through gatekeepers in any official lines.
  • Solid contact information for your references.(Phone number alone is not enough; bonus points for having recommendations and information on sites such as LinkedIn.)
  • Know your employer's back-up plan, and have cell phone numbers for company "emergency line" and at least three colleagues.
  • Fortunately, it's a rare summer storm that results in loss of contact with employers or employment altogether. But, just because it's rare doesn't mean that it won't happen to you. If you feel that there is only a remote possibility that you or someone you know will be personally affected by a hurricane--think again. 

    By taking these simple steps, you can make a jump start on "hurricane proofing your career." Are there any additional strategies you recommend?

    If yes, share!

    To Your Success,
    Chandlee

    P.S. If you'd like to volunteer with recovery efforts, I highly recommend Hands On Disaster Response